Shipping & Delivery Policy


Our goal is to offer you the best shipping options, no matter where you live.
Every day, we deliver to hundreds of customers across the world, ensuring
that we provide the very highest levels of responsiveness to you at all
times.


We try to make the delivery process as simple as possible, and we can
send your order either to your home or workplace. Unfortunately, we do not
offer deliveries to PO boxes or parcel motels.


The time frame for order delivery is divided into two parts:
 Processing time: Order verification, tailoring, quality check, and
packaging. All orders are sent to the warehouse for dispatch within 24
hours after the order is placed. The warehouse and the post office
process the orders, which takes an additional 2–4 business days.


 Shipping time: This refers to the time it takes for items to be shipped
from our warehouse to the destination. International delivery usually
takes about 15–30 business days. US orders are shipped by e-packet,
which is a US Postal Service product. After processing and leaving the
warehouse, items usually take between 7 and 15 business days to
arrive at their destination but sometimes can take longer because of
delayed logistics and customs clearings which might impact the delivery
time. Note that shipping times may increase up to 8 weeks during
high peak time.
Note: Tracking information is available within 5-10 days. If you received a
tracking number that is not working at the time you are trying, please check
again within 10 days before contacting us as it takes time to update in the
system. Thank you!
Customers are responsible for providing complete and accurate shipping
addresses to BSA Tech. BSA Tech is not
able to make changes to your shipping address once a package leaves our
warehouse, and BSA Tech is not liable for packages that
are lost due to incomplete or inaccurate addresses.
All orders reported as "delivered" by courier companies are
considered delivered. BSA Tech cannot be made liable
of non-delivery in this case.
If a delivery fails for any reason and the address the order was sent to, was
the correct address as provided by the customer, BSA Tech cannot be held liable if a package is returned to our
warehouse.

The order placed by the customer on our website is the order BSA Tech will ship to the customer. We cannot be held liable for the
customer receiving a wrong item if they placed the wrong order.